In case you’re curious, we are a family-owned and operated small business. We have two toddlers, and our son has a genetic anomaly, which is how we came up with the name De Novo, which means, mutation, an alteration in a gene.
Our aim is to provide our customers the very best self-cleaning lint brush, in the industry. To do that we thoroughly check the quality of our goods, working only with reliable suppliers so that you only receive the best quality product, which is why we have satisfied customers all over the world. We strive to be industrious and innovative, offering our customers something they want, while always putting their desires at the top of our priority list.
For any questions regarding our products or for assistance with your order, please email firstname.lastname@example.org and you should get a response within 24 hours. We currently do not have a customer service phone number, but if you need to urgently reach us, please write URGENT in the subject line.
You can also reach us at +1941-343-8367 or send us a TEXT to +1647-933-5356.
Customer service is available between 7 am - 2 pm (EST).
If you are emailing about your order, please make sure to include the order number or the email address used at checkout in your message.
-Team De Novo